Cancellation and refunds policy



Our Refund Policy and Pass Guarantee Terms & Conditions

Live Training:

Refund Policy:

Our live training is designed by PMP experts to help candidates pass the exam in their first attempt. However, if you are not satisfied with the course, you can ask for a full refund after attending the first session of the live training. We will promptly refund the full amount.

This guarantee will become void if you have already attended more than one session of the live class.

You can send a mail to [email protected] to request a refund.

Pass Guarantee Terms & Condition:

Our PMP live training comes with a pass guarantee.

Our live training is designed to help aspiring candidates to pass the PMP certification exam in their first try. However, in an unfortunate circumstance, if you do not pass the exam then you can ask for a full refund. You just have to submit a copy of your exam scorecard to avail the refund. 

Please note:
  • Your attendance must be 100% throughout the PMExperto PMP Live Training sessions.
  • You must complete minimum 3 full length exam simulator provided by PMExperto.
  • If you do not pass the exam in your first try then you can ask for a full refund. Provided you have taken the exam within 60 days of completing the training course.
  • You have to send a copy of your PMP exam scorecard to PMExperto (email to [email protected]) if you have not passed the exam.
  • PMExperto will refund the complete course fee to you within 30 days.
Online Training:

Refund Policy:

Our online course is designed by PMP experts to help candidates pass the exam in their first attempt. However, if you are not satisfied with the course, you can ask for a full refund within 7 days of your purchase. We will promptly refund the full amount.

The guarantee will become void if you have already completed the first two modules and started the third module.

You can send a mail to [email protected] to request a refund.

Pass Guarantee Terms & Condition:

Our PMP online training course comes with a pass guarantee.

Our PMP online training course is designed to help aspiring candidates to pass the PMP certification exam in their first try. However, in an unfortunate circumstance, if you do not pass the exam then you can ask for a full refund. You just have to submit a copy of your exam scorecard to avail the refund.



Please note:
  • You must attend the entire PMExperto PMP certification course and complete the exam simulator provided by PMExperto before taking the exam.
  • If you do not pass the exam in your first try then you can ask for a full refund. Provided you have taken the exam within 3 months of completing the training course.
  • You have to send a copy of your PMP exam scorecard to PMExperto (email to [email protected]) if you have not passed the exam.
  • PMExperto will refund the complete course fee to you within 30 days.